top of page

Frequently Asked Questions (FAQ)

  • Do you offer free consultations?
    At this time we are unable to offer free consultations due to high volume, as it results in hours of unpaid work for our providers. We do offer 30-minute consultations for only $25. Please use our scroll to the bottom of this page, use our phone app or chat tool to schedule.
  • Can I participate if I am medicated or already see a therapist?
    Yes! Tell your therapist that you plan to participate in our program. Many therapists are extremely supportive. ADHD is a Neurodevelopmental disorder, not a Mental Health or Mood Disorder - Therefore our approach is rightfully different than Psychotherapy, and we can cross over the skills you are learning with your therapist for hands-on growth and development. Our team's educational backgrounds have been focused on areas such as rehabilitation, developing, growing, and integrating skill-sets into their community and interpersonal lives. This includes assessing for proper accommodations, accessibility, including with the use of special technology. The brain always has the ability to change and learn new skills. This is called Neuroplasticity - We can help you learn how to develop a routine, be on time for work, organize your home, learn how to focus better, emotionally regulate, dispel rejection sensitivity dysphoria, improve your grades, increase work productivity, and much more. We do this by truly developing skill-sets, support, and providing accountability in the form of companionship and mentoring. And yes, of course you may participate in our services if you are medicated! Our support is often recommended as an adjunct to treatment and studies report a considerable increase in life satisfaction, career, and grades.
  • Do I have to have ADHD/ADD or ASD to use your services?
    No. If you struggle with characteristics common to ADHD/ADD or ASD, or are simply looking to increase your efficiency -- We welcome you to reach out. We also provide care-taker, parent, employer, teacher education and training.
  • ​How do I know if I am a good candidate for your services?
    If you cram to make deadlines, struggle achieving goals, have difficulty organizing, need to improve your finances, social skills, or a relationship - We have a specialist ready to support you. We only accept individuals that we believe are good candidates for our services. If you are not a good fit, we will help you find and plan for other resources. Note: A diagnosis is not necessary - and you do not need to be on medication to receive any of our services.
  • What do you mean by ADHD/ASD and ASD Nutrition, Health, and Wellness Support?
    We mean comprehensive care with meaningful results. We unlock the value of your health investments by creating conditions that allow you to take back control - and start making real, healthy lifestyle changes, choices, and habits towards your goals. Our vision is to eliminate uncertainty by assisting ADHD/ADD and ASD individuals in navigating their health. Each client's journey uses behavior-based science and personalization -- We utilize your health intake form, pointed expertise from our other specialists, and information from your primary care physician and other outside providers. * Wellness is a balance of living within our system of values, regular physical exercise, a healthy diet, a positive mental approach, social conditions, and healthy achievement. The decision to improve our wellness can be made at any age and stage of life.
  • ​What is an ADHD Performance Coach and how can one help me?
    A professional specialist with targeted education that helps clients develop new skill-sets, achieve and maintain optimal performance despite the struggles and challenges ADHD and/or ASD causes throughout life. Our specialists trust, respect, and believe in the potential of others, and take time to listen to, challenge, provide hands-on skill development with scientifically-supported methods, and support them to choose to be the best they can be. There is depth beyond the surface in the way we take on coaching, and our clients tend to share these values and identify similarly. The truth is, everyone can benefit from having a personal coach - Many of us already know what it is that we are required to do to thrive, yet we don't necessarily do it. When we decide to make a big step in a positive direction (whether it's initiating an exercise routine, learning a new skill, finishing an old project, or turning a new leaf in a relationship) we start out great - but soon we often find ourselves self-sabotaging, getting overwhelmed, falling off the wagon and even giving up altogether. Like with everything else in life, making our efforts turn to success is a systematic process that requires knowledge, skill, and mastery. It often takes collaboration to finish the masterpiece - and that is okay. It is true that we often get generous support from friends and family - yet what tends to happen is that the closest people to us end up unknowingly sabotaging our success through a subconscious drive to over-protect us; Not to mention the self-sabotage that can sometimes come from our own subconscious mind. Gathering the right information, knowing what to do, how and when to do it, isn't always easy - That is why self-help books do not often lead to independent change - We are already bombarded with a ton of contradictory information regarding what is good for our health - and even when we do have the right information - we don't always do what we are supposed to. Life is already demanding as it is, and we are often spread too thin. Our specialists each have over a decade (or more!) of experience, and are multi-Master's level experts, educated in creating individualized, researched-based plans, and have successfully supported hundreds of individuals that way. Having an educated professional to keep you supported, scientifically informed, and accountable makes a complete difference when it comes to reaching your goals and finally achieving your optimal performance.
  • How did ADHD Coaching Start?
    The idea of ADHD Coaching was first brought up in 1995. The article, "Coaching: An Adjunct to the Treatment of ADHD," was based on Dr. Hallowell's clinical experience as a psychiatrist working with patients with ADHD. Dr. Hallowell was inspired by the frustration of his inability to provide the more intensive support that was often necessary to help his patients manage the challenges and complications of daily life. "While most of these patients want to succeed, their symptoms keep tripping them up," noted Dr. Hallowell. "Their problems lie not so much in assessing what they would do, but as in following through. Most individuals with ADHD can tell you what they would like to do, their problem lies in doing it." ADHD Coaching fills a serious "gap" in wellness. This is where a trained coach works to skills train, assist, provide guidance, support, accountability, and supplement treatment.
  • What is Mental Health First Aid?:
    Mental Health First Aid is a national skills-based training program that teaches the skills on how to identify, understand and respond to signs of mental illnesses and substance use disorders. MHFA can suspect pathology and diagnoses, and therefore will refer you to the correct professional, but they do not clinically diagnose, treat, or prescribe medication for mental illness. And don't worry, this by no means mean sharing your private information with others. The information from our sessions is always private unless otherwise made permissible by you. Together, we can go over if you would like to become formally diagnosed - as that is something that usually stays on your health record forever - or if you would prefer to work through mental illness with an outside psychotherapy provider.
  • What is Trauma-Informed Care (TIC)?:
    Professionals have the option to become Certified in Trauma-Informed Care if they so choose. This involves education and examination before becoming certified. Trauma-Informed Care is a framework, a mindset, a way of looking at the human experience. The intention of Trauma-Informed Care is not to treat symptoms or issues related to any form of trauma but rather to provide support services in a way that is accessible and appropriate to those who may have experienced trauma. TIC assumes that an individual is more likely than not to have a history of trauma. ​TIC coaches will be able to listen out for the signs and symptoms that may be part of an internal trauma system, both in the client and in themselves. TIC is not working with clients who require the high level of care offered by a psychiatrist. Trauma-Informed Care recognizes the presence of trauma symptoms and acknowledges the role trauma may play in an individual’s life. They have creative approaches for accessing autobiographical information from their clients without any aim to be diagnosticians. * More information here:
  • Are there benefits to receiving ADHD support virtually?
    Yes. Actually, large studies indicate that virtual learning leads to more growth in the development of new skills and a higher success rate of transferring skills over to real-life performance. Additionally, virtual coaching helps some clients beat time-blindness - Plus, you don't have to drive to an office and wait - and its discreet - You can even choose to have your sessions on your lunch break, and then walk back into your office when the session is over.
  • ​Are your services covered under insurance?
    At this time we do not take insurance and require payment out-of-pocket. To defray the expense, ask your Human Resources department about possibly picking up the costs. We have been hired by many employers to coach employees who are having trouble in the workplace. Typically, employers offer a flexible spending account (FSA), which allows you to set aside pre-tax dollars for healthcare expenses not covered by your insurance (glasses, acupuncture, etc.) You can talk to your employer about setting up an account. Another option is to ask your physician to write a prescription for ADHD, health coaching, etc. - the cost of which may be written off on your taxes. If you are self-employed, you might consider deducting a portion of our executive functioning fees as a business expense, just as you would do for a tax advisor - or anyone else who assists with business. * While affordability is no small matter, consider how receiving support for ADHD is a financial investment. Our support services can help you learn to avoid common monetary consequences (otherwise known as 'ADHD Tax') caused by disorganization, impulsivity, poor planning, late payment, returns, overdraft fees, parking tickets, spoiled groceries, and other unnecessary expenses.
  • Do you offer discounts?
    We offer multiple ways to receive discounts and strive to keep our rates lower than what is standard amongst our profession. 1.) If you anticipate seeing us for numerous sessions, we offer discounted packages. 2.) Receive 50% for each referral to our services. 3.) Receive $500 off the Safe and Sound Protocol when you book with a friend or family member. 4.) Students may inquire about our scholarships.
  • What is your refund policy?
    All refunds are discretionary as determined by FLORAMENTE: Holistic Solutions. If you download all the materials, take advantage of the special deals/discounts, complete a session, commit to a subscription, and then ask for a refund, we reserve the right to deny your request. If for some reason you are unhappy, or change your mind, you are never obligated to partake in coaching with us. You are also welcome to re-match with a different coach! All payments are non-refundable, and you are responsible for full payment of the fees for the program regardless of if you use the information or not. To further clarify, refunds are determined on a case-by-case basis - As a general rule, we will not provide refunds after booking.
  • ​What happens after I book a session?
    You will receive an email with your invoice, session link, and two forms to be filled out prior to your session (contract and intake). You will even receive email reminders 24 hours before and an hour before your session!
  • How do I Get Started?
    We understand that making a big change can be overwhelming - And we are dedicated to making this process as simple as possible: ​ Step 1: To book an appointment, please use the chatroom support tool that can be found at the bottom right of this page. You may also schedule an appointment by using the form at the bottom of this page. *Please include your name, email, availability, and the service that you are booking for. ​ Step 2: Pay by the session or choose a payment plan. We accept most payment types, including PayPal. ​ Step 3: You will be sent an invoice by email. This email confirms your purchase and provides you with your scheduled appointment details, including the link to your session. At the time of your appointment, a click on that link will connect you to your session. ​ Step 4: You will be sent an intake questionnaire and a contract to fill-out. Please sign and return these forms before your appointment. ​ Step 5: Click on your personal appointment link during the time of your appointment.
  • I am nervous that I may be your most complicated client...
    You have a disability - It takes an absurd amount of energy to live the way you have been living. From the bottom of our hearts, your success is ours - and together, we got this. Even if you don't believe in yourself just yet, we believe in you.
  • What if my question is not listed here?
    If you can't find the answer to your question or need to reach out for any other reason, you can use our chat tool (located at the bottom right of our website) -- One of our Care-Coordinators will respond shortly.
Schedule Now

Your first appointment will entail going over your intake form, an assessment, and interviewing in order to best match you with a specialist.
Mental Health First Aid, Trauma Informed ADHD Coaching and Holistic Wellness Center
Mental Health First Aid, Trauma Informed ADHD Coaching and Holistic Wellness Center
bottom of page