Question 1

Do you offer free consultations?

Accepted Answer

We are happy to announce that we have added the option to connect with one of our Client-Care Coordinators via a free 15-minute call!  Click here.

Question 2

Can I participate if I am medicated or already see a therapist?

Accepted Answer

Yes! Tell your therapist that you plan to participate in our program. Many therapists are extremely supportive. ADHD is a Neurodevelopmental disorder, not a Mental Health or Mood Disorder - Therefore our approach is rightfully different than Psychotherapy, and we can cross over the skills you are learning with your therapist for hands-on growth and development. Our team's educational backgrounds have been focused on areas such as rehabilitation, developing, growing, and integrating skill-sets into their community and interpersonal lives. This includes assessing for proper accommodations, accessibility, including with the use of special technology.  The brain always has the ability to change and learn new skills. This is called Neuroplasticity -We can help you learn how to develop a routine, be on time for work, organize your home, learn how to focus better, emotionally regulate, dispel rejection sensitivity, get good grades, receive a promotion, and much more. We do this by truly developing skill-sets, support, and providing accountability in the form of a companionship. :~)  If you are experiencing mental health difficulties, or looking for clinical diagnosis, please reach out to a Psychiatrist.   And yes, of course you may participate in our services if you are medicated! ADHD coaching is often recommended as an adjunct to treatment and studies report a considerable increase in life satisfaction, career, and grades.

Question 3

Should I see a coach or therapist?

Accepted Answer

The answer to this question all depends on where you are currently in life (and your personal goals). Coaching is not often the best route for those with unaddressed significant psychological illness, as psychological illness can impede one's ability to take action. We will not accept or continue to accept clients that we determine would be more appropriately helped by a different profession. We will however, see individuals who are simultaneously receiving therapy. In addition, there are many types of therapists; for example, seeing our Personal Trainer is not a replacement for say, seeing a Physical Therapist. Please note that we will collaborate with any of your outside providers that are willing!

Question 4

Do I have to have ADHD to use your services?

Accepted Answer

Absolutely not! Our team has some extra knowledge within the realm of neurodiversity - which actually ends up being quite beneficial in coaching everyone! We are all different, so it is important to find a coach that can easily adapt to all individualistic traits and lifestyles.

Question 5

​How do I know if I am a good candidate for your services?

Accepted Answer

If you cram to make deadlines, struggle achieving goals, have difficulty organizing, need to improve your finances, or a relationship - We have a specialist ready to support you. We only accept individuals that we can support, and if you are not a good fit, we will even help you find and plan for other resources. Note that a diagnosis is not necessary - and you do not need to be on medication to receive any of our services.

Question 6

What do you mean by "ADHD Wellness Center"?

Accepted Answer

We mean comprehensive care with meaningful results. We unlock the value of your health investments by creating conditions that allow you to take back control - and start making real, healthy lifestyle changes and choices towards your goals. Our vision is to eliminate uncertainty by assisting ADHD individuals in navigating their health. Each client's journey uses behavior-based science and personalization. We utilize your health intake form, pointed expertise from our other specialists, and information from your primary care physician and other outside providers. * Wellness is a balance of living within our system of values, regular physical exercise, a healthy diet, a positive mental approach, social conditions, and healthy achievement. The decision to improve our wellness can be made at any age and stage of life.

Question 7

​What is an ADHD Performance Coach and how can one help me?

Accepted Answer

A professional that helps you develop new skill-sets, achieve and maintain optimal performance despite the struggles and challenges ADHD causes throughout life. Our coaches trust, respect, and believe in the potential of others, and take time to listen to, challenge, provide hands-on skill development with scientifically-supported methods, and support them to choose to be the best they can be. There is depth beyond the surface in the way we take on coaching, and our clients tend to share these values and identify similarly. The truth is, everyone can benefit from having a personal coach - Many of us already know what it is that we are required to do to thrive, yet we don't necessarily do it. When we decide to make a big step in a positive direction (whether it's initiating an exercise routine, learning a new skill, finishing an old project, or turning a new leaf in a relationship) we start out great  - but soon we often find ourselves self-sabotaging, getting overwhelmed, falling off the wagon and even giving up altogether. Like with everything else in life, making our efforts turn to success is a systematic process that requires knowledge, skill, and mastery. It often takes collaboration to finish the masterpiece - and that is okay; It is true that we often get generous support from friends and family - yet what tends to happen is that the closest people to us end up unknowingly sabotaging our success through a subconscious drive to over-protect us; Not to mention the self-sabotage that can sometimes come from our own subconscious mind. Gathering the right information, knowing what to do, how and when to do it, isn't always easy - That is why self-help books do not often lead to independent change - We are already bombarded with a ton of contradictory information regarding what is good for our health - and even when we do have the right information - we don't always do what we are supposed to. Life is already demanding as it is, and we are often spread too thin. Our specialists are educated in creating individualized, researched-based plans, and have successfully supported hundreds of individuals that way, Having an educated professional to keep you supported, scientifically informed, and accountable makes a complete difference when it comes to reaching your goals and finally achieving optimal performance.

Question 8

How did ADHD Coaching Start?

Accepted Answer

The idea of ADHD Coaching was first brought up in 1995. The article, "Coaching: An Adjunct to the Treatment of ADHD," was based on Dr. Hallowell's clinical experience as a psychiatrist working with patients with ADHD. Dr. Hallowell was inspired by the frustration of his inability to provide the more intensive support that was often necessary to help his patients manage the challenges and complications of daily life. "While most of these patients want to succeed, their symptoms keep tripping them up," noted Dr. Hallowell. "Their problems lie not so much in assessing what they would do, but as in following through. Most individuals with ADHD can tell you what they would like to do, their problem lies in doing it." ADHD Coaching fills a serious "gap" in wellness. This is where a trained coach works to skills train, assist, provide guidance, support, accountability, and supplement treatment.

Question 9

What is Mental Health First Aid?:

Accepted Answer

Mental Health First Aid is a national skills-based training program that teaches the skills on how to identify, understand and respond to signs of mental illnesses and substance use disorders. MHFA can suspect pathology and diagnoses, and therefore will refer you to the correct professional, but they do not clinically diagnose, treat, or prescribe medication for mental illness. And don't worry, this by no means mean sharing your private information with others. The information from our sessions is always private unless otherwise made permissible by you. Together, we can go over if you would like to become formally diagnosed - as that is something that usually stays on your health record forever - or if you would prefer to work through mental illness with an outside psychotherapy provider.

Question 10

What is Trauma-Informed Care (TIC)?:

Accepted Answer

Professionals have the option to become Certified in Trauma-Informed Care if they so choose. This involves education and examination before becoming certified. Trauma-Informed Care is a framework, a mindset, a way of looking at the human experience. The intention of Trauma-Informed Care is not to treat symptoms or issues related to any form of trauma but rather to provide support services in a way that is accessible and appropriate to those who may have experienced trauma. TIC assumes that an individual is more likely than not to have a history of trauma. ​TIC coaches will be able to listen out for the signs and symptoms that may be part of an internal trauma system, both in the client and in themselves. TIC is not working with clients who require the high level of care offered by a psychiatrist. Trauma-Informed Care recognizes the presence of trauma symptoms and acknowledges the role trauma may play in an individual’s life. They have creative approaches for accessing autobiographical information from their clients without any aim to be diagnosticians. * More information here: http://socialwork.buffalo.edu/social-research/institutes-centers/institute-on-trauma-and-trauma-informed-care/what-is-trauma-informed-care.html

Question 11

Are there benefits to receiving ADHD support virtually?

Accepted Answer

Yes. Actually, large studies indicate that virtual learning leads to more growth in the development of new skills and a higher success rate of transferring skills over to real-life performance. Additionally, virtual coaching helps some clients beat time-blindness - Plus, you don't have to drive to an office and wait - and its discreet - You can even choose to have your sessions on your lunch break, and then walk back into your office when the session is over.  As the pandemic subsides we will be integrating in-person, office sessions.

Question 12

Can you refer me to another ADHD specialist?

Accepted Answer

If for any reason we do not have a specialist you are interested in seeing, we would love to connect you to resources that better resonate with what you're currently looking for.

Question 13

​Are your services covered under insurance?

Accepted Answer

At this time we do not take insurance and require payment out-of-pocket. To defray the expense, ask your Human Resources department about possibly picking up the costs. We have been hired by many employers to coach employees who are having trouble in the workplace. Typically, employers offer a flexible spending account (FSA), which allows you to set aside pre-tax dollars for healthcare expenses not covered by your insurance (glasses, acupuncture, etc.) You can talk to your employer about setting up an account. Another option is to ask your physician to write a prescription for ADHD, health coaching, etc. - the cost of which may be written off on your taxes. If you are self-employed, you might consider deducting a portion of our executive functioning fees as a business expense, just as you would do for a tax advisor - or anyone else who assists with business. * While affordability is no small matter, consider how receiving support for ADHD is a financial investment. Our support services can help you learn to avoid common monetary consequences (otherwise known as 'ADHD Tax') caused by disorganization, impulsivity, poor planning, late payment, returns, overdraft fees, parking tickets, spoiled groceries, and other unnecessary expenses.

Question 14

Do you offer discounts?

Accepted Answer

Our service rates are purposefully lower than what is standard alongside the educational level of our team, and we also offer multiple ways to receive discounts.   1.) If you anticipate seeing us for numerous sessions, we offer discounted packages.   2.) Receive 50% for each referral to our services.   3.) Receive $500 off the Safe and Sound Protocol when you book with a friend or family member.   4.) Our company takes up to two sliding-rate clients at a time. Please email us at support@floramente.com to join the waitlist.

Question 15

What is your refund policy?

Accepted Answer

All refunds are discretionary as determined by FLORAMENTE: Holistic Solutions. If you download all the materials, take advantage of the special deals/discounts, complete a session, commit to a subscription, and then ask for a refund, we reserve the right to deny your request.  If for some reason you are unhappy, or change your mind, you are never obligated to partake in coaching with us. You are also welcome to re-match with a different coach! All payments are non-refundable, and you are responsible for full payment of the fees for the program regardless of if you use the information or not.  To further clarify, refunds are determined on a case-by-case basis - As a general rule, we will not provide refunds after booking.

Question 16

​What happens after I book a session?

Accepted Answer

You will receive an email with your invoice, session link, and two forms to be filled out prior to your session (contract and intake). You will even receive email reminders 24 hours before and an hour before your session!

Question 17

How do I Get Started?

Accepted Answer

We understand that making a big change can be overwhelming - And we are dedicated to making this process as simple as possible: ​ Step 1: To book an appointment, please use the chatroom support tool that can be found at the bottom right of this page. For the quickest support, you may also use the form at the bottom the page here. *Please include your name, email, availability, and the service that you are booking for. ​ Step 2: Pay by the session or choose a payment plan. We accept most payment types, including PayPal. ​ Step 3: You will be sent an invoice by email. This email confirms your purchase and provides you with your scheduled appointment details, including the link to your session. At the time of your appointment, a click on that link will connect you to your session. ​ Step 4: You will be sent an intake questionnaire and a contract to fill-out. Please sign and return these forms before your appointment. ​ Step 5: Click on your personal appointment link during the time of your appointment.

Question 18

I am nervous that I may be your most complicated client...

Accepted Answer

You have a disability - It takes an absurd amount of energy to live the way you have been living. From the bottom of our hearts, your success is ours - and together, we got this. Even if you don't believe in yourself just yet, we believe in you.

Question 19

What if my question is not listed here?

Accepted Answer

If you can't find the answer to your question or need to reach out for any other reason, you can reach us here:   hello@floramente.com

Natural ADHD Support

Email Us : hello@floramente.com

Call or Text Us : +1 585 210-0070

FLORAMENTE

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